Frequently asked questions

For a house and garden, yes: we contract directly with the owner, using the same methods and rates as our industrial partners. For a flat in a block, we work through the building manager or facility-management company instead, covering the whole building: pests move freely between flats, cellars and the ventilation system, so treating a single flat alone will not achieve a lasting result.

For contracted clients we attend acute cases within 24 hours, and we run an on-call rota for priority clients. Ten independent field teams work across several territories at once, so capacity holds even at peak season.

We do not work from a price list, and we do not give a price range, because the fee genuinely depends on the site, the floor area, the pest species and the extent of the infestation, access, and how quickly and on what schedule treatment is needed. A published price without those details would be misleading. Every quote is written individually and sent by e-mail – without delay if it is urgent – for private individuals and companies alike.

Because the fee covers the actual work. The cost of a treatment comes down to three things: how much time the specialist spends on site, how much product is applied, and whether they return to check. A significantly cheaper quote usually saves on one of those – a shorter visit, a smaller dose, or a skipped follow-up – so the problem returns within a few weeks and the job has to be paid for twice. We work so the first visit is the only one: the survey, the full dose and the follow-up check are all part of the quote, with no surcharge afterwards.

Because a sole trader works alone: if they fall ill or are injured – even a bout of flu or a broken foot is enough – the work stops. We run an on-call rota with ten independent field teams, so there is always spare capacity. The job is still completed on schedule even if someone is out.

Yes. We give contracted clients a discount, attend acute cases within 24 hours, and the scheduled, documented programme keeps the site pest-free over the long term – so you are not starting the defence from zero after every infestation.

We reply by e-mail once your enquiry arrives. For a small, clear-cut job we quote from the details you supply; for a larger or more complex site we arrange a survey visit first. The quote covers the fee, the treatment plan, the schedule and the documentation to be handed over.

Yes. We hold a pest control operator licence and a certified fumigation supervisor qualification – the highest qualification in the trade, and a legal requirement for fumigation in enclosed spaces. We run an ISO 9001 quality management system, and our references include municipalities, hospitals and public institutions, so reference requirements can be verified as well.

Every visit gets a treatment record naming the product used, its licence number and active ingredient, the area treated and the date. Alongside it we provide safety data sheets, licence copies, a site plan with the monitoring points, and a summary of the catch data.

Whether a written pest-control programme exists, whether there is a site plan with numbered monitoring points, whether historical inspection records are available, whether safety data sheets and licences are available, and whether the trend data shows the programme is actually working. Most non-conformities do not come from the pest being present, but from the programme's operation being unprovable.

Responsibility sits with the site; the contractor is responsible for competent execution and for the documentation. That is why the material handed over needs to stand on its own at an audit, and why the site should name someone who owns and tracks the programme.

A lasting result usually needs a combination of methods. We use dusting, residual spraying, cold fogging, ULV application and gel baiting. The target pest, the environment and food-safety constraints together determine the choice.

In most cases, no. Treatments are scheduled into shift breaks, weekends or a planned maintenance window, and the method is chosen so the re-entry interval fits inside that window. In a food-production environment we only apply products licensed for that specific use.

In zones that contact food and in other high-risk zones, toxic bait is generally not permitted. In those zones we use mechanical traps and glue boards instead; bait is placed on the perimeter, in lockable bait stations.

Because the warm, sheltered cavities of kitchen equipment – behind ovens, inside dishwasher insulation, in refrigerator motor compartments – make ideal harbourage that a surface treatment cannot reach. A lasting result needs moving the equipment, targeted gel treatment of the gaps, and a follow-up check two to three weeks later.

Gnaw marks on packaging and cables, droppings along walls, greasy rub marks at the base of walls and along runways, nesting material in concealed spaces, and night-time noise in the ceiling void or under machine bases. In an industrial setting, though, the most reliable signal is not a visual sighting but a rising trend in the monitoring points' catch data.

Mice can spread, among others, lymphocytic choriomeningitis, salmonellosis and tularaemia. Rats can spread leptospirosis, murine typhus, viral haemorrhagic fever and trichinellosis. In a food-production setting, the risk of product contamination alone justifies control.

The house mouse has a small home range and often spends its whole life inside a building, so it needs a denser indoor network of monitoring points. The brown rat ranges over a larger area, typically enters from outside, and perimeter defence is the effective tool against it. Control for the two species is therefore not interchangeable.

We work in Budapest and fourteen counties: Győr-Moson-Sopron, Vas, Zala, Somogy, Tolna, Veszprém, Fejér, Komárom-Esztergom, Pest, Bács-Kiskun, Nógrád, Heves, Jász-Nagykun-Szolnok and Csongrád-Csanád. Our depots are in Tatabánya, Budapest and Esztergom. For a multi-site contract we also take on work outside these counties, by individual agreement.

Yes. Several sites can run under one framework contract, with a single procedure and consolidated documentation. That simplifies administration and lets central quality management compare data across sites.